Reference

How vvip55 Handles Your Personal Information

Your account data and payment details — including what you share when connecting DANA, OVO, or GoPay — are handled carefully and never sold to third parties.

No data sellingDANA, OVO, GoPay wallet data protectedYour rights, clearly statedContact us to update or deleteApplies where local law permits

Explore the Lobby Read FAQ

Data We Collect and Why It Matters

vvip55 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit during registration — your name, email address, phone number, and the wallet identifier you use for deposits or withdrawals via DANA, OVO, or GoPay. We also collect session data: device type, browser, IP address, and

1
the pages you visit inside the platform. This helps us keep your account secure and resolve issues if something goes wrong with a transaction. Payment data is passed through encrypted channels; we do not store your full wallet credentials on our servers. When you make a
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deposit through OVO or a withdrawal to GoPay, the transaction reference is logged against your account for dispute resolution. We also use cookies to remember your login state and preferences — so if you return on the same device, you do not have to re-enter your
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details. Players in Medan who switch between mobile browser and app will notice their session carries over; that continuity depends on the cookies we set. All data collection and processing applies where local law permits and is limited to eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply SSL encryption across every connection — whether you are loading the lobby, completing a GoPay deposit, or checking your transaction history. Account access requires OTP verification when logging in from an unrecognised device, which limits exposure if your phone number is ever compromised. We do not share your personal data with advertisers. Third-party providers we work with — such as payment processors handling DANA and OVO flows — receive only the data they need to complete a transaction, under contractual data-protection obligations.

Data Retention Policy

We keep your account data for as long as your account is active and for a legally required period after closure. You can request deletion once all pending transactions are settled.

Cookie Management

Cookies on vvip55 serve session continuity and security purposes. You can clear or block them in your mobile browser settings, though doing so may affect your login state.

Wallet Data Handling

DANA, OVO and GoPay transaction references are stored against your account solely for dispute resolution. We do not store wallet PINs or full credential strings on our servers.

Who to Contact for Changes

To correct, export or erase your data, contact support via live chat or email with your registered number. Identity verification is required before any account data is modified.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold, request a correction, or ask us to delete your account information, reach out through any of the channels below. We aim to respond to privacy-related requests within a reasonable timeframe. Requests tied to active wallet transactions — such as a pending DANA withdrawal — may take slightly longer while the transaction clears.

Team online

Live Chat Support

Start a live chat from the account menu on any page. Available for account and data queries, including wallet-linked information requests tied to DANA, OVO, or GoPay.

Email Privacy Request

Send your data access, correction or deletion request by email. Include your registered phone number and the wallet type you use so we can locate your account quickly.

In-App Account Settings

Open account settings from the mobile menu to update your contact details directly. For wallet-linked data changes, verification via OTP to your registered number is required.

Your Questions About This Privacy Policy

These are the questions we get most often about how your personal data is handled on vvip55. If your question is not answered here, contact support directly through live chat or email.

We collect your name, phone number, email address, and the wallet identifier you register — typically linked to DANA, OVO, or GoPay. Device and session data is also logged for security purposes.

Payment data is shared only with the processor needed to complete your transaction. DANA and OVO processors receive transaction-level data only and are bound by data-protection agreements with us.

Yes. Submit a data access request via email or live chat with your registered phone number. We will verify your identity first, then provide a summary of the account data we hold.

Contact support through live chat or email once all pending transactions, including any GoPay withdrawals in progress, have cleared. We will process your deletion request after identity verification.

We use cookies for login state and session continuity, especially across device switches. You can disable them in your browser settings, though this may require you to log in again each visit.

We retain account data for a legally required period after closure to meet financial record obligations. Once that period expires and there are no open disputes, data is removed from active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSuper Bull Live Arena InfoTerms & Conditions

How vvip55 Handles Your Personal Information

Data Handling, Cookies and Account Security

Data Retention Policy

Cookie Management

Wallet Data Handling

Who to Contact for Changes

How to Reach Us About Your Data

Live Chat Support

Email Privacy Request

In-App Account Settings

Your Questions About This Privacy Policy

01 What personal data does vvip55 collect when I open an account?

02 Is my DANA or OVO payment data shared with anyone?

03 Can I request a copy of all the data vvip55 holds on me?

04 How do I ask vvip55 to delete my account data?

05 Does vvip55 use cookies, and can I turn them off?

06 How long does vvip55 keep my personal data after I close my account?

Privacy Policy

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